What is Mssupport.info?
Mssupport.info is regarded as a browser hijacker which masquerades as a legitimate and trustworthy search engine. It can dive into your computer system without your permission and then attach to your browsers like Mozilla Firefox, Google Chrome and Internet Explorer. Usually, it hides in some free software, junk email attachments or unknown website. Once it fully permeates into your computer, it changes the default homepage as well as search engine to its own domain. It is capable of redirecting you to some unwanted sites when you search for something in Google, Bing or any other major search engines. Once your computer is infected, it will work very slowly and you will be interrupted by many annoying pop-up ads when you use the computer with Internet connection. In addition, it can be made use of by the cyber criminals to modify Windows registry keys and then implant viruses, spyware and adware into your computer, which will damage your computer system and create a backdoor in your computer for them to control your co
mputer secretly.
Although it covers itself with pure and clean interface, however, it is a fake website in order to cheat users to set it as a homepage. What is more, this hijacker is capable of modifying browser homepage and changing search provider. User will finally find that browser settings have been changed and commercial ads always pop up to disturb usual work. It also brings other unwanted problems like program malfunction and possible identify theft. Once users set it as default homepage or use this page to search information, only to find that it only displays various coupons and force users to buy something instead of offering any useful information. Computer will be on high risk when it installs this hijacker. It will show many commercials advertisements to attract user’s attention by controlling user’s keyword search.
How will it affect your computer?
This malware extension on Mssupport.info is considered an adware. That means it is designed for the purpose of promoting its advertisements as well as its website. After this adware invades you PC, you will be bombed by loads of ads. And these pop-ups have links to website you may not be interested in and yet forced to visit. Besides, your homepages will be altered and replaced designed by the malware developers. What’s more dangerous about Mssupport.info is that it is able to spy on your online record and other more confidential information. This could be devastated once the information of yours is used illegally and maliciously by cyber criminals who created this adware.
Threats of Mssupport.info
1. It is distributed via various means.
2. It could infect any computers and web browsers all of a sudden and may bring with other computer threats.
3. It could redirect your search results to unrelated web sites.
4. It could keep displaying lots of irritating pop ups.
5. It slows down system performance.
6. It is really difficult to be removed completely.
7. It is capable of monitoring your online habits.
8. It may help cyber hackers to steal personal information stored on the computer.
Mssupport.info removal Instructions
Automatic Removal (Using Removal Tool SpyHunter)(Download Tools Now)
Please be aware that manual removal is a rather risky and complex process that requires a high level of computer troubleshooting skills. So it is only recommended to advanced PC users. If you are an average PC user, we sincerely recommend you to download SpyHunter on your computer and use it to remove Mssupport.info. It is a professional and powerful removal tool which has the ability to detect and remove all types of unwanted programs and threats from your computer without causing any side effect. It can deeply scan your computer to find out and delete the browser hijacker automatically within a few minutes. Please follow the below steps to download it on your computer.
Step 1: Download SpyHunter on your computer by clicking on the below button.
Step 2: Install it on your computer by following the installation wizard. When you finish the installation, launch the removal tool to perform a full system scan to find out the threat.
Step 3: When the scan finishes, check the scan result and then click the Remove button to delete all the detected threats from your computer.
Video Show:How to remove spyware with spyhunter
Method 2. Manually remove Mssupport.info from your computer.
Sometimes, you can restore the browser settings which are set by potentially unwanted programs back to the previous state you wish manually. Uninstalling the relevant programs and disable additional browser toolbars or extensions, changing the homepage and search engine can often fix browser hijacking issues. Follow the guide below and you will be able to get rid of the hijacker.
Uninstall Mindspark products or relevant programs via Control Panel
Windows 8/8.1
In the Programs and Features window, make sure that program you wish to remove is selected and then click Uninstall button.
Windows 7/Vista
Click on Start button, click on Control Panel and then click on Uninstall a Program under Programs.
Search for and click on the Mindspark application or relevant program and click on Uninstall button.
Windows XP
Click on Start button, go to Control Panel and then double click on Add/Remove Programs. From the list of all programs installed on your system, select the program associated with the hijacker and click on Uninstall/Change button.
Remove Mssupport.info from Internet Explorer
Step1. Remove the MyWay New Tab extension from IE
Click on the gear icon in the top right corner of the IE browser or click on Tools and then click on Manage add-ons.
Click on Toolbars and Extensions on the left and search for the add-on you want to delete and click Remove button.
(Please note that the extensions are not listed under the MyWay brand and they could be under the brand name of the extension, such as Filmfanatic, FromDocToPDF and Weatherblink, that is installed on your computer. This applies to Firefox add-ons and Chrome extension which you need to remove as mentioned below.)
Step2. Remove MyWay homepage from IE
Click on the gear button/Tools and then click on Internet Options.
In the General tab, delete Mssupport.info from the Home page section and then type the address of the site you prefer, such as www.google.com into the box.
Click Apply button and save the changes and then click on OK button.
Step3. Disable the unwanted search engine in IE
Click on the gear icon/Tools and click on Manage add-ons, click on Search Provides under Add-on Types in the left, select the provider you don’t want and click Remove. If you want to set Google as your default search engine, highlight it and then click on Set as default button.
Delete Mssupport.info from Google Chrome
Step1. Remove MyWay New tab from Chrome browser
Click on the Customize and Control Google Chrome button at the top right corner, click on More tools and then click on Extensions.
From the list of installed extensions, search for the extension you wish to remove and click on the trashcan icon to delete it.
Step2. Delete Mssupport.info homepage from Chrome
Click on the Customize and Control Google Chrome button and then click on Settings from the drop-down menu.
In the Chrome Settings page, check Open a specified page or set of pages under Startup section and then click Set pages.
Delete the unwanted item and type the address of the site you want in the editable field and click OK.
Under Appearance section, check Show Home button and then click on Change.
Type the address of the site you’d like in the editable filed next to Open this page and then click OK.
Step3. Remove the search engine you don’t want from Chrome.
In the Chrome settings menu, locate to Search section and click on Manage search engines… button.
In the pop-up Search engines screen, highlight the search engine you want and click on Make Default. Locate the unwanted search engine and click X button to remove it then click Done button.
Clean up Mssupport.info from Mozilla Firefox
Step1. Remove MyWay New tab from Firefox browser
Click on button or click on Tools and then click on Add-ons from the drop-down menu.
In the Extensions tab, search for the add-on you wish to remove and click Disable or Remove button.
Sometimes, you are allowed to check the option that remove the MyWay home page and restore to your previous settings when the extension uninstall confirmation dialog appears. This will easily restore your homepage without letting you to manually delete the MyWay homepage from the browser. If this option doesn’t occur, follow the step below to continue.
Step2. Delete the unwanted homepage from Firefox.
Click on button or click on Tools and then click on Options in the drop-down menu.
In the Firefox Options page, make sure you select General tab on the left, then delete Mssupport.info and type the address of the desired site in the Home Page editable filed.
Alternatively, you can open the website you prefer then click on Use Current Pages button to set that page as your homepage.
Step3. Remove the unwanted search engine from Firefox.
In the Firefox Options page, click on Search tab on the left and then select a desired search engine such as Google under Default Search Engine section.
To remove the unwanted search engine, search for it under Once-click Search Engines section and select it then click Remove button to clean up it.
Summary:
Mssupport.info can infect your Internet Explorer, Firefox and Google Chrome. This browser hijack redirect can slow down your computer and your browser as well. Some victims ignore this redirect when it infects one of the browsers on their infected computers. When the time goes by, Mssupport.info can infect all the browsers on the infected PC. What is worst, this browser hijack redirect can even make the system bugs so that the hijackers can get into the infected computer! If you can not remove it completely, it may protect itself by updating its process. Mssupport.info will cause great damage if you just let it stay on you computer. Do not hesitate, what you need to do is to remove this browser hijack redirect to protect your computer, or you may become one of the victims by this tricky thing.
Attention: Is your computer infected with browser hijackers or other malware? Searching for an effective method to get rid of the cyber threats? Please download and install SpyHunter on the PC and it will help you fix the malware issues and protect the system effectively.
